Last Updated: 27/08/2024
Welcome to Lantern Consulting. By accessing or using our website wearelantern.net, support.wearelantern.net and our services, you agree to comply with and be bound by the following terms and conditions.
1. Acceptance of Terms
By accessing our website and using our services, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions. If you do not agree to these terms, you should not use our services.
2. Services Provided
Lantern Consulting offers cybersecurity solutions, including OSINT, pen-testing, fraud investigation, network protection, threat analysis, and cyber education. Upon signup, customers receive our proprietary protection device, Bloo Shield, which must be connected to their network to enable our services.
3. User ResponsibilitiesDevice Use
You must use the Bloo Shield device as instructed to ensure your network is protected. Failure to use the device correctly may limit the effectiveness of our services.
Account Security: You are responsible for maintaining the confidentiality of your account information, including your username and password, and for all activities that occur under your account.
Information Storage: Lantern Consulting does not store your personal information online. All personal information is stored off the cloud on hard copies for your protection.
4. Consultation and Personalized Protection
Upon signing up, you will undergo a consultation to develop a personalized protection plan tailored to your specific needs.
5. Fraud Investigation
All fraud investigations are conducted only with your written consent. We require explicit permission to proceed with any investigation into suspected fraudulent activities.
6. Cancellation and ReturnsCancellation
You may cancel your service at any time. If you cancel within 30 days of signup, you will be eligible for a refund.
Returns: Upon cancellation, you must return the Bloo Shield device to us. Failure to return the device may result in additional charges.
Data Removal: Upon cancellation, all your personal information will be removed from our records to ensure your protection.
7. Payment Terms
Payment for services will be processed as per the agreed terms in the service package you choose. All fees are non-refundable unless otherwise stated.
8. Intellectual Property
All content, including text, graphics, logos, and software, is the property of Lantern Consulting and is protected by applicable intellectual property laws.
9. Limitation of Liability
Lantern Consulting shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services.
10. Termination
We reserve the right to terminate or suspend your access to our services at any time, without notice, for conduct that we believe violates these terms.
11. Governing Law
These terms and conditions are governed by the laws of the State of Victoria, Australia.
12. Changes to Terms
Lantern Consulting reserves the right to change or modify these terms at any time.
13. Contact Information
If you have any questions about these terms, please contact us at hello@wearelantern.com.